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Job Number 22167167 Job Category Food and Beverage & Culinary Location Sheraton Amman Al Nabil Hotel, 5th Circle, Amman, Jordan, Jordan VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience \u2022 High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR \u2022 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met \u2022 Maintains food handling and sanitation standards. \u2022 Performs all duties of Culinary and related kitchen area employees in high demand times. \u2022 Oversees production and preparation of culinary items. \u2022 Ensures employees keep their work areas clean and sanitary. \u2022 Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. \u2022 Complies with loss prevention policies and procedures. \u2022 Strives to improve service performance. \u2022 Communicates areas in need of attention to staff and follows up to ensure follow through. \u2022 Leads shifts while personally preparing food items and executing requests based on required specifications. \u2022 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. \u2022 Supervises and coordinates activities of cooks and workers engaged in food preparation. \u2022 Checks the quality of raw and cooked food products to ensure that standards are met. \u2022 Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities \u2022 Supervises daily shift operations. \u2022 Ensures all employees have proper supplies, equipment and uniforms. \u2022 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. \u2022 Ensures completion of assigned duties. \u2022 Participates in the employee performance appraisal process, giving feedback as needed. \u2022 Handles employee questions and concerns. \u2022 Communicates performance expectations in accordance with job descriptions for each position. \u2022 Participates in an on-going employee recognition program. \u2022 Conducts training when appropriate. \u2022 Monitors employee's progress towards meeting performance expectations. Maintaining Culinary Goals \u2022 Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. \u2022 Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service \u2022 Sets a positive example for guest relations. \u2022 Handles guest problems and complaints seeking assistance from supervisor as necessary. \u2022 Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities \u2022 Reports malfunctions in department equipment. \u2022 Purchases appropriate supplies and manages food and supply inventories according to budget. \u2022 Attends and participates in all pertinent meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.<\/p>\n