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Key Accountabilities<\/p>\n
Maintain IT Stores and carry out daily delivery of IT Asset\u2019s as per business requests. <\/p>\n
\u2022 Maintain inventory of IT Assets, tracking and utilization.<\/p>\n
\u2022 Check the assigned tickets and prepare delivery of IT Assets to various departments and branches and dispatch them through IT Drivers. <\/p>\n
\u2022 Deploy Laptops and desktops using SCCM and WDS imaging systems.<\/p>\n
\u2022 Basic troubleshooting of Desktops & Laptops.<\/p>\n
\u2022 Initiating requests with procurement team to get the stock of required IT equipment\u2019s.<\/p>\n
\u2022 Coordination with various vendors to place order and delivery timelines. <\/p>\n
\u2022 Petty cash purchases.<\/p>\n
\u2022 Quick action in escalating issues without affecting bank\u2019s business and branch operations.<\/p>\n
\u2022 Coordination on E-Waste Management Exercise including removal of hard disks from equipment\u2019s and shredding, prepare list of items for disposal and availability on site during the collection process for disposal. <\/p>\n
\u2022 Monthly preparation of stock report to Finance for tallying the suspense accounts.<\/p>\n
Measures of success:<\/p>\n
\u2022 Ensure delivery is carried out on time as per the assigned tickets. <\/p>\n
\u2022 Knowledge of NAV System <\/p>\n
\u2022 Quick action in reporting issues. <\/p>\n
Other Accountabilities<\/p>\n
Business acumen: <\/p>\n
Ensure business requests are met in a timely manner as per the tickets assigned.<\/p>\n
Communication: <\/p>\n
Ability to coordinate and communicate professionally with IT, Procurement and Vendors.<\/p>\n
\u2022 Able to organize and prioritize workload to complete tasks on time<\/p>\n
\u2022 Aptitude for taking quick action in escalating issues <\/p>\n
\u2022 Ability to work in a demanding environment with minimal supervision <\/p>\n
\u2022 Enthusiasm for learning and improving performance<\/p>\n
\u2022 Demonstrate flexibility in the work environment<\/p>\n
Key Interactions<\/p>\n
Required Qualifications:<\/p>\n
Degree\/ Diploma in Computer Science or equivalent professional experience<\/p>\n
Logistics & Warehouse management.<\/p>\n
Hardware Certification<\/p>\n
<\/p>\n
Required Experience:<\/p>\n
\u2022 5 to 7 years (or above) relevant experience.<\/p>\n
\u2022 Knowledge in different operating systems<\/p>\n
\u2022 Knowledge in PC trouble shooting<\/p>\n
\u2022 Knowledge in Asset Management <\/p>\n
\u2022 Good communication<\/p>\n
\u2022 Knowledge in space Management<\/p>\n
\u2022 Banking experience in IT is advantageous<\/p>\n
Competencies<\/p>\n
Adaptability\/Flexibility<\/p>\n
Creativity\/Innovation<\/p>\n
Decision Making\/Judgment<\/p>\n
Dependability<\/p>\n
Initiative<\/p>\n
Integrity\/Ethics<\/p>\n
Problem Solving\/Analysis<\/p>\n