Insurance Telesales Agent\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

Key Accountabilities<\/p>\n

Key Responsibility:<\/p>\n

\n
• Take and process orders in an accurate manner<\/li>\n
• Handle grievances as required<\/li>\n
• Go the \u201cextra mile\u201d to meet sales quota and facilitate future sales<\/li>\n
• Keep records of calls and sales and note useful information<\/li>\n
• Generating and qualifying leads from cold calling<\/li>\n
• Managing, tracking and following up on leads by calling them<\/li>\n
• Meeting monthly and quarterly sales goals in accordance with goals<\/li>\n
• Creating and updating activity reports <\/li>\n
• Handle queries and complaints to ensure quality of resolution within TAT.<\/li>\n
• Perform cross sell, digital migration or other initiatives as required <\/li>\n
• Seek and promote feedback from customers via CSAT or survey for quality improvements.<\/li>\n
• Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.<\/li>\n
• Providing accurate and complete information to customers <\/li>\n
• Prepare and pass on in a timely manner all documentation relevant to the call for action by the unit\/concerned department.<\/li>\n<\/ul>\n

  <\/p>\n

  \u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

  \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

  Requirements<\/p>\n

  \n
  • Proven experience as telesales representative or other sales\/customer service role<\/li>\n
  • Proven track record of successfully meeting sales quota preferably over the phone<\/li>\n
  • Good knowledge of relevant computer programs and telephone systems<\/li>\n
  • Ability to learn about products and services and describe\/explain them to prospects<\/li>\n
  • Excellent communication and interpersonal skills<\/li>\n
  • Cool-tempered and able to handle rejection <\/li>\n
  • Outstanding negotiation skills with the ability to resolve issues and address complaints<\/li>\n<\/ul>\n

    Key Interactions<\/p>\n

    Internal<\/p>\n

    Other functions within Customer Contact Centre, Branches, other departments in CBIS and CB<\/p>\n

    External<\/p>\n

    Customers<\/p>\n

    Competencies<\/p>\n

    \n
    • Account Management<\/li>\n
    • Sales Goals<\/li>\n
    • Sales Organization<\/li>\n
    • Sales Skills<\/li>\n
    • Sales Team Support<\/li>\n
    • Territory Management<\/li>\n<\/ul>\n

      <\/p>\n

      \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

      \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

      \n

      \u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n

      \u0642\u0637\u0631<\/dd>\n

      \u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

      \u0627\u0644\u0628\u0646\u0648\u0643<\/dd>\n

      \u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

      \u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n

      \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n

      \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/dd>\n

      \u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n

      \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n

      \u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n

      \u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n

      \u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n

      1<\/dd>\n<\/dl>\n

      \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

      Original Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Insurance Telesales Agent
      \n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n

      Key Accountabilities
      \nKey Responsibility:
      \nTake and process orders in an accurate mannerHandle grievances as requiredGo the \u201cextra mile\u201d to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationGenerating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themMeeting monthly and quarterly sales goals in accordance with goalsCreating and updating activity reports Handle queries and complaints to ensure quality of resolution within TAT.Perform cross sell, digital migration or other initiatives as required Seek and promote feedback from customers via CSAT or survey for quality improvements.Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.Providing accurate and complete information to customers Prepare and pass on in a timely manner all documentation relevant to the call for action by the unit\/concerned department.<\/p>\n

      \u0627\u0644\u0648\u0635\u0641 ..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,35],"tags":[],"class_list":["post-109235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/109235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=109235"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/109235\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=109235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=109235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=109235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}