Senior Engineer, Project & Operations (Hotels)

11 سبتمبر، 2022

0 1 2 دقائق

Job Description

Job Description :
Company
Our client is founded by the Saudi government to bring all communities together and develop all sectors and fields with innovative solutions. The organization generates over $24 million in sales and has over 850 companies and 700 employees.
They are currently looking for a Senior Engineer, Project & Operations (Hotels) to be based in Sharma, Saudi Arabia.
Duties & Responsibilities:

Advising and providing technical support services to the hotel development teams
Deliver on the hotel development and the transition to operations
Implement the Operational Plan (OP) to establish effective hotel technical operations
Coordinate the dedicated technical service resources (staff & equipment)
Maintain all levels of Operations & Maintenance (O&M) aligned to agreed priority levels (P1/P2/P3) and maintenance types (L1-Statutory/L2-Business Critical/L3- Normal)
Implement the set formal and measurable service level matrixes (SLAs & KPIs) for internal and external resources
Implement all associated required technical operations Standard Operating Procedures (SOPs)
Assist in compliance to the hotel operations budget
Coordinate resources to maintain effective technical operations
Follow up on Service Level Agreements (SLA) scoped activities deliverables – report on performance and non-compliance
Ensure compliance with company's defined policies and processes
Deliver effective quality control and assurance within the hotel technical services function
Support, through awareness and proactive actions, Environmental initiatives as directed by Senior Operations Management
Support, through awareness and proactive actions, Sustainability initiatives as directed by Senior Operations Management
Communicate staff resource expectations inclusive of role definitions, performance monitoring and development
Instill a positive and proactive service culture within the hotel technical services function
Deliver a high-performing hotel technical team
Implement technical staff performance objectives – providing necessary support, evaluation, feedback
Promote company values within the hotel technical operations teams

Qualification & Requirements:

Relative Engineering Degree
Minimum 7 years of project support experience – Hotels Development, and/or
Minimum 7 years of hotel operational experience
Strong service delivery acumen demonstrated while serving as a trusted confidant and advisor to the Senior Line Manager
Proven coordination skills to simultaneously manage a wide number of different services delivery resources covering hotel project development and operations.
A creative and agile approach to daily hotel challenges
A proven ability to motivate and develop staff
Basic appreciation of service cost control and optimization
Effective communication and IT skills.