Wedding Sales Manager – Waldorf Astoria Lusail Doha
Job Description
A Wedding Sales Manageris responsible for contracting & converting wedding and social events enquiries, contributing to achievement ofthe Groups, Conference and Events goals, and ensuring that business is turned over properly for quality servicestandards.The Wedding sales manager implements the Brand's service strategy and applicableinitiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
What will I be doing
The Wedding Sales managerwill interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise all Group, Conference, and Event revenue opportunities
- Contribute to the sales efforts andstrategy for the achievement of the departmental and hotel goals
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Perform into a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Conduct quality control and relevant system audits
- Organise hotel promotional activities
What are we looking for
A Wedding Sales Managerserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Native ability to communicate in Arabic language (spoken, written, read)
- Excellent selling capability and an ability and desire to coach selling techniques
- Excellent organisational and planning skills
- Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
- Ability to work well under time pressure and/or demanding schedules
- Accountable and resilient
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the Local market
- Knowledge of the hotel property management systems
- A passion for sales and target-based performance
- Experience working in a luxury brand within thehospitality industry
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
Sales / Business Development
Roles:
Customer Service Executive (Voice)
Skills:
Senior Sales Manager
