وظائف الخليجوظائف بيت قطر
Customer Service Representative (Temporary – Bilingual)
Customer Service Representative (Temporary – Bilingual)
الوصف الوظيفي
We are hiring a Customer Service Representative to manage customer queries and complaints.
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Perform assigned tasks
الوصف الوظيفي
المهارات
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be available to join immediately
- High school degree or Diploma
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الدوحة, قطر
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- مؤقت
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 10
تفاصيل الوظيفة
المرشح المفضل
- المستوى المهني
- مبتدئ الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 2
- منطقة الإقامة
- قطر
- الجنس
- ذكر
- الجنسية
- الدول العربية
- الشهادة
- بكالوريوس/ دبلوم عالي
