AVP- Non – Card Fraud Monitoring

Job Description

Job Description
JOB PURPOSE:

• Manage & control associated with Fraud Risks related to Mobile Banking and Internet Banking logins and transactions undertaken by customer. The role requires management of team that reviews alerts generated basis rules configured in the monitoring system, review of new products/services to understand impact on fraud control measures, review of rules to manage their effectiveness, identification of new typologies and preparing defence against them, conducts complex investigations and other investigations managed by team members and action of customer accounts basis the risks identified during monitoring or any other information received from customers or other departments

Job Context
Specific Accountability

• Manage and ensure alerts generated in the Enterprise Fraud Monitoring System and the Risk Based Authentication system are reviewed to identify fraud and mitigate the risk
• Undertake review of rules in the fraud monitoring system and improve rule effectiveness to mitigate risk
• Identification of new fraud typologies and risk. Prepare defence against them by suggesting or amending rules or changes in the detection process
• Conducts complex investigations. Also, support and review investigations managed by their team members
• Review of new products/services launched by the Bank to understand impact on fraud control measures, capacity and review of rules to manage their effectiveness
• Undertake action on the customer account to prevent account being used as mule account or to prevent customer funds
• Scheduling staffing to ensure coverage during weekends and holidays
• Ensure team is reviewing alerts generated in the main Fraud Monitoring System efficiently and as per agreed TAT
• Custodian of SOP
• Process improvement, either through automation or lean or six sigma techniques
• Collaboration with different departments within FAB to obtain data that assists in investigation of fraud
• Review and approval of Archer incidents
• Ensure MIS reports are assigned and completed by respective team members

Qualifications
Threshold Qualifications

• Graduate
• Certified Fraud Examiner, Information security or AML related certification will be preferred

Years & Nature of Experience

• 6-8 years of work experience in operational activities at a bank or a financial organisation
• Experience of using technology for process better improvements and efficiency
• 4-5 years of work experience in transaction screening / fraud monitoring
• Rounded knowledge of banking products

Job Details

Employment Types:

Full time

Industry:

Banking / Accounting / Financial Services

Function:

Finance & Accounts

للتقدم على الوظيفة اضغط هنا