Watch Technician
Watch Technician
الوصف الوظيفي
Watch Technician | Retail | Domasco | Qatar
Overview of the role:
The primary focus of the role will be to achieve or exceed the sales/profits targets set by the company for the products handled. At the same time, ensure customer satisfaction by providing after sales service of minor nature as it will be convenient to customers.
This front line staff acts as consumers main contact with our organization and their interaction will leave a long lasting impression about the company and our products too. As after sales service is also involved in the work giving an opportunity to have a good customer base who will be pleased to come again for repeat purchase or after sales needs.
A close liaison should be maintained between Senior Technician, merchandising team, supply chain and with their sales in charge to have a right synergy in the retail location.
What you will do:
• Attend to customers to offer company products (watches) on ability to explain the benefits along with the product features and on the given prices with a view to achieve a good sales performance.
• Assisting the senior technician to order the required spare parts.Informing the specific requirement of the location for continuous parts availability.
• Attend to the customer complaints, issuing estimates and repairing the products.
• Maintain and upkeep the showroom with an attractive display of watches to motivate potential customers.
• Prepare daily service report and all the job cards issues.
• Sales oriented- In a time of need to assist sales also.
• Maintain daily sales, service and stock registers, updating them day to day.
• Arrange procurement of watches from main stock when required for the sales.
• Informing specific product quality matters for speedy remedial action.
Constantly checking for uniform patters of quality matters and inform them to the management for remedial action with the suppliers.
Order placement in principals service web sites.
الوصف الوظيفي
المهارات
Required Skills to be successful:
1. Excellent communication and negotiation skills
2. Must have good command of the English language and Arabic is preferable
3. Familiarity with computer use
4. Passion for retail industry
5. Flexibility and punctuality
6. Self-motivated, reliable and confident
7. Identify customer needs
8. Pleasing personality
9. Customer service skills
What equips you for the role:
1. Degree education preferred but not essential
2. 5 years servicing quartz and automatic watches with Retail background.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- قطر
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- الصيانة والإصلاح والدعم الفني
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
