وظائف شاغرة لدى شركة ارامكس بمجالات خدمة العملاء مالية اقتصاد بخبرة او بدون

وصف الوظيفة:

Junior Business Analyst

Location-Amman , ,Jordan (JO)

Job ID -5658

Key Responsibilities:

• Managing CO Master Data and all the processes related to Controlling Module Activities
• Update the business analysis model design/master data/allocations to reflect the actual business and to cater to the business needs.
• Ensure Profit Center, Cost Center & Internal Order design is up to date and fulfil business needs.
• Ensure accuracy of data by creating and updating validations and checks on data.
• Ensure Assessment cycle activities are up to date
• Provide management with analysis and visibility per client, product and deliver recommendations to invest or divest to maximize profitability by:

• Running monthly reports to measure companies’ financial performance in terms of customers and products.
• Contributing to cost reduction initiatives on team, business unit or operation level
• Optimizing profitability per team and per client
• Supporting product managers to make decisions related to pricing
• Providing customized reports based on business units needs
• Support operations to manage their resources to achieve optimal capacity utilization

• Develop relationships with stakeholders

Job Requirements

Bachelors degree in finance, business or any related field

Experience 0-2 years of experience in the same field

Detail oriented & Expert in Excel.

Team player

Good communication skills & Excellent Command in English

Preferable Experience in Sap

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Location -Amman , ,Jordan (JO)

Job ID -5548

Job Description:-

Respond and follow-up customer calls to ensure customer satisfaction.

Give the best customer centric experience to the customer.

Provide personalized indirect customer service by responding to the needs of the each customer

Log shipment collection requests.

Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.

Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs.

Provides products and service information to customers as needed.

Answer customers’ general inquiries.

Job Requirements:-

• Good communication skills.
• Excellent command of English.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Team spirit.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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