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Information Technology Support Engineer
Trismart Group is looking IT support Engineer as following:
Education and certifications:
- A bachelor's degree in computer science, information technology
- Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA).
Technical knowledge:
- A strong understanding of computer hardware, operating systems (e.g., Windows, Linux), and In depth knowledge of network (LAN, WAN, VPN )
- Familiarity with troubleshooting software, remote desktop tools and troubleshooting tools
- Installing new software and Installing new hardware (servers, computer workstations, etc.)
Required skills:
- Problem-solving skills: identifying and resolving technical issues. Strong analytical and critical thinking skills to diagnose problems and develop effective solutions.
- Customer service orientation: working closely with end-users and providing assistance. Patience, empathy, and a customer-focused mindset.
- Time management and multitasking: Deal with multiple tasks and prioritize them based on urgency. The ability to manage time effectively, prioritize workloads, and meet deadlines is important.
- Continuous learning: Ongoing learning and staying updated with the latest trends and developments is essential. This includes self-study, attending workshops or seminars, and pursuing additional certifications.
- Teamwork and collaboration: Collaborating with colleagues, system administrators, and other IT staff. The ability to work well in a team environment, share knowledge, and collaborate on problem-solving.
please send your CV to
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