Data Management and Analysis Officer SC8

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY TO WORK AT WFP?

Join us to make a difference!

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

ORGANIZATIONAL CONTEXT

Assisting over 100 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization delivering food assistance in emergencies and working with local communities to improve nutrition and build resilience.

Jordan hosts 654,000 registered Syrian refugees and 90,000 registered refugees from other nationalities. Since 2012, WFP assistance has significantly contributed to the collective response to the Syrian crisis by supporting around 500,000 vulnerable refugees to meet their food needs. WFP has been providing this unconditional food assistance to refugees for a decade and is now looking for more sustainable solutions to meet the needs of this population and foster their self-reliance.

In particular, the Country Office is working within the framework of a new Country Strategic Plan (CSP) that will aim at building an interagency two-way referral system as well as working in close collaboration with UNHCR and relevant stakeholders through a series of initiatives, including data collection of refugees vulnerabilities and skills, roll-out of management information system and referrals.

JOB PURPOSE

Particularly for this position, the Data Management and Analysis Officer will mainly focus on managing the management information system of vulnerability, skills and monitoring data and coordinating with UNHCR and other actors for data sharing / integration.

The selected candidate will report directly to the Head of RAM (Research, Assessment and Monitoring).

KEY ACCOUNTABILITIES (not all-inclusive)

With delegated authority of Head of RAM (Research, Assessment and Monitoring), the Data Management and Analysis Officer will be responsible for the following duties:
• Modify and technically troubleshoot the Joint RAM data management system of the Jordan Country Office.
• Extract the data and apply the data analysis codes on the stored tables.
• Reconcile data inconsistencies and ensure data integrity.
• Perform data mining, data cleansing, data manipulation, and data indexing.
• Support table indexing and query strategies, database objects maintenance, and addressing performance issues.
• Collect and perform data analysis to contribute to quality business information management.
• Create the needed queries to maintain the data flow and assure automated reports to meet business requirements.
• Closely work with Programme, CBT, AAP, Field Office and other relevant units to ensure all relevant input is solicited for query development.
• Respond to and run standard queries and provide timely and accurate guidance.
• Contributes to quality assurance of data by cleansing and consolidating via digital tools
• Coordinates with data partners on data flow and data management technology required for enhancements.
• Supporting the Unit in managing the new regulatory projects from planning, impact analysis, business requirements documentation, training, and solution design to track and report on the population.
• Develop custom data models and algorithms to apply to data sets.
• Responds to requests for data extraction, transformation and load and prepares design document and decision support for the creation of data pipelines and maintains data catalogue.
• Contributes to the development of other information management products, like data collection templates, maps, dashboards, and project briefs.
• Ensure data extraction and processing is in done in line with data protection and data privacy as well as to relevant interagency agreements and guidelines. Close coordinate and work with Data Protection/Privacy colleagues.
• Contribute to team effort by accomplishing related results timely and as needed.
• Other tasks as assigned.

STANDARD MINIMUM QUALIFICATIONS

Education: University Degree in any of the following: Information Technology, Information Systems, or Computer Science.

Experience: At least five (5) or more years of progressively professional working experience in Data management, query design and data visualization.

Languages: Fluency in oral and written English is required. Knowledge of Arabic or another official United Nations language is an advantage.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.

KNOWLEDGE & SKILLS

• Solid experience in data warehousing and business intelligence concepts.
• Solid experience in systems integration and managing enterprise solution.
• Familiarity with cloud-infrastructures, preferably AWS
• Advanced SQL skills.
• Ability to capture requirements, translate them into insights and adapt writing style to a variety of audiences.
• Knowledgeable in multi-dimensional and data mining techniques such as EDW, ODS, DM, ROLAP and MOLAP.
• Expertise in designing dashboards, queries, and building a query interface enabling colleagues from RAM, programme and other units to run queries.
• Knowledge of testing tools and techniques and executing test scripts to test performance of ETL procedures.
• Experience with ETL tools (Informatica, DataStage, SSIS, Talend, Pentaho, etc.)
• Experience with data visualization tools (Tableau, QlikView, Spotfire, MicroStrategy, etc.)
• Strong analytical and problem-solving skills
• Be service-oriented, coordinating multiple activities for both external and internal stakeholders.
• Pay excellent attention to detail and understand the implications and nuances of communications strategies and formats.
• Familiarity with cyber security concepts and data protection.

COMPETENCIES

• Ability to interact with a multi-cultural environment.
• Ability to provide demonstrated technical ability in areas of information technology.
• Ability to resolve operational problems with accuracy under time constraints and pressure.
• Ability to work independently with minimum supervision.
• Good understanding of humanitarian principals required.
• Good reporting skills are desirable.

EXPECTED BENEFITS:

WFP Offers a diverse range of benefits and entitlements including annual, sick and parental leaves. In addition to a life Changing experience that save and change lives.

The expected monthly salary ranges between 2105 and 3351 JOD; depending on the years of experience exceeding the minimum requirements.

TERMS AND CONDITIONS

Applications must be submitted online through WFP e-Recruitment System

• Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment
• External applicants are kindly requested to follow the link: http://www1.wfp.org/careers/job-openings

Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.

• Join WFP to be part of saving lives and changing lives: https://www.youtube.com/watch?v=N4rFCbNDXiw&feature=youtu.behttp://ar.wfp.org/videos/recruitment-video-ar

Only short-listed candidates will be contacted.

DEADLINE FOR APPLICATIONS

20 August 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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