Receptionist
Job Description:
· Greet and welcome guests as soon as they arrive at the office
· Direct visitors to the appropriate person and office or email address
· Respond to all guest questions and requests
· Answer all phone calls in a professional and courteous manner, and routing calls as necessary
· Responsible for handling all clients’ inquiries through phone calls, visits, emails, electronic messages or letters.
· Answer clients' inquiries and help them use the company’s services
· Respond to customer inquiries efficiently, maintaining 100% customer satisfaction
· Establish customer relationships and follow up with customers, as needed
· Assist colleagues with administrative tasks
· Ensure reception area is tidy and presentable, with all necessary stationery and material
· Update calendars and schedule meetings
· Coordinate office activities and operations to secure efficiency and compliance to company policies
· A link between departments
· Prepare meeting and training rooms
· Create and update the needed and required reports
· Lead Generation
· Receive documents from clients and send them to operations.
· Get back to clients with quotes after checking with operations.
· Print, stamp and submit translated documents to clients.
Skills and Qualifications
· A bachelor’s degree in related field or equivalent
· Fluent in both English and Arabic
· Excellent written and verbal communication skills (Telephone Skills, Verbal Communication)
· Microsoft Office Skills (Word, Excel, PowerPoint and Outlook)
· Excellent time management skills and organizational skills
· strong customer service background
· Ability to multi-task and prioritize effectively
· Proven work experience for at least 1-2 years in UAE
· Consistent, professional dress, and manner.
· Must be in UAE and can start immediately
· Detail oriented
· Excellent communication in Written & Oral
· Outstanding Interpersonal skills
· Flexibility with rotational shifts
· Ability to work in a team environment
للتقديم على الوظيفة من خلال الموقع الأصلي
