Customer services

Customer services

A Leading roadside assistance company is looking for Customer services to work with our team in our call center in Amman.

What You’ll Do

• Provide the highest level of verbal and written customer support.
• Coordinate towing services in urgent and non-urgent situations when needed
• Evaluate the needs of our members and work in a creative, pro-active manner to resolve roadside issues with member vehicles.
• Determine best course of action for roadside events.
• Accurately record issues and data into system.

What You’ll Bring

• Excellent written and verbal communication skills in English.
• Excellent customer service skills.
• Flexible schedule; this team runs 24/7/365 to accommodate our customer’s needs.
• Basic computer skills (MS Windows, Office, and E-mails).
• Ability to multitask and work in a fast-based environment
• Establish and maintain positive, cooperative, working relationships.
• Work in a team-based environment and achieve common goals

Job Type: Full-time

Schedule: 10 Hour shift, Monday to Saturday.

Salary: Training period 550JD, after 90 Days 750JD (based on experience)

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