MENA Projects and PI – Assistant Director

24 يوليو، 2022

0 37 4 دقائق

Job Description

Open in all locations in MENA however we can only hire expats in Doha, Qatar. Only nationals will be considered for all other locations
We believe our Talent Team is an exciting and challenging environment in which to develop your career. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds.
The opportunity
This is an excellent opportunity for someone who is wishing to explore a new area within HR, specifically within the project management area where you will obtain experience, exposure and knowledge across all areas of HR, leading critical transformative projects you will report directly to the HR Enablement Leader. You will be required to work across the HR Enablement function, with Talent Services and collaborate with other Talent functions to ensure consistency of user experience, client satisfaction, timeliness and responsiveness of service, quality of service, efficiency of delivery etc. As well as identifying continuous improvement areas, innovation opportunities and activities to automate.
Your key responsibilities

Identification, design and delivery of cross functional initiatives and projects aimed at continuously improving the overall effectiveness and efficiency of the Region Talent Team across processes, technology and operations, while strengthening the alignment of the Region to Area/ Global
Develop strong networks with other projects and performance consultants to share good practice
Design and implementation of business improvements
Define change initiatives and designing change management interventions
Implementation of change initiatives relating to function wide projects. Execute against communication plans, coaching and support for Organizational changes and deliver change agent activities. Evaluate effectiveness of change management activities
Management of / alignment with global projects
Tailoring of global initiatives, to make content useable
Delivery of global initiatives
Provide effective project management and ensure project delivery on time/budget and to the required standard
Develop and implement methodologies to measure benefits realization over time after project completion
Report on benefits achieved (soft and hard benefits) vs targets where required
Cyclical review of all activities to ensure they are fit for purpose, smart and ensuring an exceptional experience
Works on administrative and local regulatory requirements alongside providing expertise and advice to the business in ER, systems etc. – in conjunction with ER
Manages full service provision of Core HR and Operations at a country level
Act as an escalation point for Managed Services, supporting the MENA HR Ops Manager
Partner with the business to provide HR expertise and insights in areas of focus
Partner with IT Procurement to understand, select and implement the best tools for the Talent system (performance management, learning platform etc.)
Manage SAP SF local testing/training/data validation and maintenance of system with system upgrades/updates, working with HR Systems and EY technology.
Work with HR Operations Coordinator/Managed Services to maintain content in Talent Portal
Manage integrations with local systems where required
Manage relationship with HR Systems and provides support where required
Produce, develop and monitor HR operational dashboards (KPIs & metrics) to measure performance and uncover areas of improvement, with our Global reporting team
Work with HR Operations Coordinator/Managed Services to maintain content of GOLDIE
Work with Functions on Policy updates and Talent uploads
Design, implement and manage HR Audits

Skills and attributes for success

Managing strong relationships with HR Consultants and other functions to ensure that their expectations are managed and met
Pro-actively reviewing continuous improvement areas across Talent
Pro-actively suggesting process improvements
Project management experience and knowledge on methodologies
Knowledge of HR systems, basic HR measurement and process improvement preferred
Experience in metrics reporting and analysis preferred
Experience with Shared Services would be an advantage

To qualify for the role you must have

4+ years experience of working in HR operations within a professional services firm or a complex organization
A bachelor's degree in human resources or a related discipline
Experience in working within MENA region
Experience of working cross border
Experience of working with Shared Services
Experience leading large-scale projects
Fluent in English
Excellent communicator English, both written and verbal
Ability to challenge
Negotiation skills
Highly competent in the use of Excel, Word and PowerPoint

Ideally, you'll also have

A passion to pursue your CIPD in the future or already have this qualification
Strong communication skills and the ability to articulate process and procedures clearly
An enthusiastic, can do approach and be a strong team player

What we look for
We are interested in professionals who is wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team. We're looking for someone like you who has the autonomy to manage their stakeholders, offering advice on best practice delivering high quality administrative support to your team.
What we offer
We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build.
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