Operations Supervisor

Leads JRF’s Handicrafts Production Centre of IKEA project to meet the sales demands.

Responsibilities

• Monitors the performance of efficiency, quality, attendance, safety, and cost inside the production centre and warehouse to ensure timely achievement of sales.
• Follows up on all customer’s portal activities. (PDOC/ECIS/CONNECT/DWP/SSTS/SSCM/SSI) to ensure compliance with customer requirements.
• Manages the activities and tasks of both the technical audit and the compliance audit to ensure the required score is achieved.
• Delivers the weekly planned production quantities to ensure the timely achievement of sales.
• Identifies opportunities for continuous improvement in the processes and practices to ensure alignment with the required operational improvement.
• Ensures the planning, coordination, product development, production lines, costing process and all other related matters to successfully deliver production.
• Ensures forecasting of production to meets the sales demand plans.
• Identifies opportunities for continuous improvement of systems, processes, and practices to improve productivity.

Self-Management:

• Strives to achieve the highest levels of proficiency on all competencies and skills required to perform the role
• Sets performance goals in the beginning of the year after discussion with the Reporting Manager and ensures that the goals are achieved during the course of the year
• Identifies the training and development requirements for self and agrees on them with the Reporting Manager to ensure that the required training is arranged and attended
• Ensures detailed and accurate documentation and reporting relating to the requirements of the function.
• Manages, prioritises and organises self, relating to additional tasks requested by Shared Services Management to support the Foundation achieve its business plan. Manages, prioritizes and organizes self, relating to additional tasks requested by Function Management to support the Foundation achieve its business plan.
• Performs other responsibilities and tasks as required or as directed by management from time to time
• Uphold the code of conduct and PSEA-related policies to ensure the adherence to HR Policies
• Actively participate in SEA-related trainings and awareness-raising efforts, including support for dissemination of PSEA materials to ensure the adherence to HR Policies
• Report allegations of SEA through the designated reporting channels to ensure the adherence to HR Policies
• Participate in investigations of SEA allegations as appropriate to ensure the adherence to HR Policies
• Identify and mitigate/avoid SEA-related programmer risks (particularly for personnel involved in programming) to ensure the adherence to HR Policies

Qualifications:

• Bachelor’s degree in Industrial Engineering.
• Strong English and Arabic language skills (written and spoken)
• 7 Years of experience.
• Proven track record of streamlining and implementing process improvements.
• Operationally disciplined.
• Building High Performing Teams.
• Customer Understanding

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