وظائف الأماراتوظائف بيت الامارات
Soft Skill Trainer
Soft Skill Trainer
الوصف الوظيفي
Job Description
- We are hiring a Soft Skill Trainer for Industrial Catering
- The preferred candidate must have worked with organization with volume numbers of 10,000 and above.
Salary: AED 10-12,000/-
Location: Abu Dhabi
Responsibilities:
- To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark.
- Ensuring Improvement of Quality Scores of Dos
- Custodian of Process and Product document
- Responsible to maintain the version control document for the respective up to date updated process and product.
- Responsible for completing the training within the defined time frame and handover to sales.
- Responsible for conducting refreshers training program based on the training need analysis shared by the Transnational Quality team.
- Responsible for Process Improvement Plan (performance management)
- To ensure that the agent numbers from a New Hire team who enter the re certification in Nesting stage is maintained at the lowest.
- Has to ensure that all the data relating to training are populated in the training event management within time frame agreed upon.
- Utilise the Web based training at the centre.
- Coordinate for the logistics requirement forth training at the respective centre.
- Responsible for the certification of the new hire training at the respective centre
- Responsible to increase training through put for the respective batch.
- Responsible for calibrating & shadowing of Trainees on a regular basis.
- Responsible for the MIS for the aligned process
- Responsible for the training deliverable) for the aligned process only
- Any additional project that the function would carry out which would facilitate training and re skilling. This could change from quarter to quarter, like development of e-learning modules, SAP initiative etc.
المهارات
Requirements:
- Excellent communication skills
- Good written communication skills
- Good content delivery skills
- Good people management
- Good Presentation and preparation of training contents/scripts and modules
- Should be able to identify the deviation in process or product and correct it with proper corrective and preventive measures.
- Minimum Qualification Graduation
Target areas to choose these people from.
- Customer Service
- Training Management
- Learning and Development
- Customer Relationship
- Customer Interaction
تفاصيل الوظيفة
- منطقة الوظيفة
- أبو ظبي, الإمارات العربية المتحدة
- قطاع الشركة
- الإنتاج الصناعي; المطاعم وخدمات الطعام; إنتاج الأغذية والمشروبات
- طبيعة عمل الشركة
- شركة توظيف
- الدور الوظيفي
- التدريب والتطوير
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- منطقة الإقامة
- الإمارات العربية المتحدة
