Human Resources Officer NOB – Baghdad, Iraq
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies, building prosperity, and supporting a sustainable future for people recovering from conflict, disasters, and the impact of climate change. In 2022 WFP supported 711,635 people in Iraq. Through providing food for vulnerable people, skills to build futures, and enhanced social protection, WFP is helping the Government of Iraq build people’s food security and resilience. For more information, see www.wfp.org/countries/iraq and ar.wfp.org/countries/iraq.
JOB PURPOSE & ORGANIZATIONAL CONTEXT
The HR Officer NOB reports to the Head of the HR unit and deputize as OIC in his/her absence. The role delivers professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.
The HR Officer NOB operates with minimal supervision and provides guidance to junior staff to ensure that operational and project objectives are achieved. He/She is heavily involved in day-to-day activities and analytical work; and provides advice on relatively complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities.
KEY ACCOUNTABILITIES (not all-inclusive)
- Contribute towards the development of country specific plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.
- Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
- Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.
- Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
- Deliver onboarding activities which ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organisation.
- Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
- Support organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
KEY ACCOUNTABILITIES (not all-inclusive)
- Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries. Act as role model to guide and have a cohesive HR team.
- Collate and analyse data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
- Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
- Other relevant duties as required.
STANDARD MINIMUM QUALIFICATIONS
Education:
Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field; OR First University degree with additional years of related work experience or trainings/courses.
Experience:
As a minimum 5 years of postgraduate, progressively responsible, relevant work experience in human resources. Prior experience in a UN organization would be highly desirable.
Languages:
Fluency in both spoken and written English and Arabic (level C) is a must
Knowledge & Skills:
- Broad or specialized knowledge of HR best practices, techniques and processes.
- Proven ability to be a very strong team player and to supervise and support more junior and/or less experienced members of the team.
- Ability to work with minimal supervision.
- Ability to analyze information and data, draw conclusions and recommend a course of action.
- Very good communication skills to give and receive information and work with a variety of stakeholders.
- Ability to establish and maintain effective relationships with clients and provide client-oriented service; and to identify clients’ needs and match them to appropriate solutions.
- Ability to quickly assimilate new processes and systems; and advanced knowledge in applications such as Word, Excel, PowerPoint and Visio.
FUNCTIONAL CAPABILITIES
Employee Orientation: Shows expert knowledge of Country Office challenges and applies this to provide tailored HR guidance, advice and support to drive employee engagement. Proactively seeks information on the local employee context evolution. Manages and applies employee engagement tactics to influence employee perceptions and to achieve the best outcome for employees and WFP.
HR Expertise & Policy Knowledge: Is able to contextualize and apply deep knowledge of WFP policies and programmes, as well as internal regulations, in order to provide insights and advice to key organizational stakeholders. Contributes to policy development and improvement.
Business Knowledge & Partnership: Applies expert skills in building strong partnerships with senior stakeholders in order to get and in-depth understanding of WFP's organizational objectives and related operational challenges, and therefore ensures the ongoing alignment of the HR operating model. Applies this understanding to design people initiatives that support the achievement of WFP's strategic goals.
Enabling Talent Management Solutions: Demonstrates deep knowledge of all WFP HR solutions. Creates plans for their successful implementation and execution, in order to contribute to strategic HR and organizational outcomes.
HR Operations Management: Applies in-depth understanding of WFP HR Operations to ensure their full alignment with WFP's HR strategy. Drives continuous HR operations improvement and oversees implementation of changes, by maintaining robust review processes.
BEHAVIOURAL COMPETENCIES
Action Management
Client-Orientation
Communication
Cultural Sensitivity
Initiative
Interpersonal Relations
Problem-solving
Result-Oriented
Stress Management
Teamwork
TERMS AND CONDITIONS
Position Title: Human Resources Officer
Contract Type: Fixed Term
Grade: NOB
Duty Station: Baghdad, Iraq
Salary: Starting at USD 4227.5 per month.
Medical Plan: Valid medical plan for the staff member, his/her spouse, and dependent children under 18 years of age
Annual Leave: 30 working days (paid) per year
DEADLINE FOR APPLICATIONS
The deadline for application is 30 April 2023
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
