IT Analyst Consumer

12 أبريل، 2023

0 0 دقيقة واحدة

As a Consumer and Commercial Systems IT Analyst you will Contribute to and implement our consumer and Customer digital experience through groundbreaking solutions and platforms. You will run the daily support of new tools and engage with business partners to identify business problems.

Your Day to Day

Understand commercial business needs and define IT solutions to deliver tangible business benefit to commercial departments
Contribute to the build, deployment, and maintenance of B2C, B2B, and B2B2C digital solutions including eCommerce, digital marketing, Retails sales (Direct/In-direct) and call center in line with the company standards and procedures
Identify business requirements and agree the solution with Local, Regional or Global Key stakeholders.
Act as IT service and Solution facilitator for the commercial operation in Jordan
Support the deployment, localization of global/core business system solutions including data alignment.
Worked with 3rd party vendors and global product team to develop clear and complete requirements, and make sure these requirements are implemented in required duration by assigned development teams.
Ensure adherence to all company policies and guidelines on security and compliance to minimize risks regarding confidentiality, integrity and availability of data.

Key Skills, Qualifications and Experience

University degree in Computer Sciences, Information Systems or Engineering
Previous relevant experience in software development or system analysis
Experience in setup, configuration, and support of different applications
Experience in Software Development Cycle a plus (process & platform design, tool implementation and user validation test)
Understanding of cloud-based solution architecture principles (preferably AWS)
Hands-on experience reviewing and elaborating business and technical requirements and converting to solution design
Hands-on experience in Sales and After sales platforms (preferably Salesforce.com) will be an advantage
Hands-on knowledge of Data architecture and analytics tools such as Microsoft Power-BI experience a plus
Strong analytical and problem-solving skills to build complete understanding of requirements and translate into system functional documentation.
Good Teamwork and collaborative spirit
Fluent English written and spoken