Software Support Executive

Software Support Executive

الوصف الوظيفي

· Understand company’s product offerings.

· ERP Product Support / Implementation,

· Understand and Map the Software Process with client requirement,

· GAP Analysis, Provide Support / Training to the Client for ERP,

· Handle Client Request and Issues, Application Monitoring and Reporting,

· Maintaining Daily Log for all the Actions performed.

· Commendable solution to all client’s technical queries. Commendable solution to all client product queries.

· Ensure the customer balance status prior to giving support & response in suitable manner with win situation.

· Maintain technical documentation & CRM.

· Assessment of infrastructure. Co-ordination With team & Seniors.

المهارات

· A high degree of self-motivation and ambition

· Excellent communication & networking skills

· The skills to work both independently and as part of a team.

· Strong communication in English,

· Customer service skills,

· Knowledge of MS Office,

· Preferable Accounting knowledge

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

غير محدد

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

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