Sales Manager
Sales Manager
الوصف الوظيفي
We seek a passionate SALES MANAGER for multiple restaurants & coffee shop
An ideal candidate would have proven experience as Coffee Shop & Restaurant Manager in UAE handling between 20+ shops.
Responsibilities:
· Managers make sure day-to-day operations run smoothly and efficiently.
· Their goal is to provide customers with a pleasant experience that lives up to brand standards while protecting profitability.
· As a Manager, the main purpose of the role is to be fully accountable for the restaurant's operations while planning, organizing, and leading all processes of restaurant operations to ensure the delivery of a quality food and beverage experience and achieve the highest guest satisfaction.
· Manage the shop service to consistently meet high standards
· Manage 20-30 branches
· Monitor service and food and beverage standards in the outlet ensuring compliance, quality, and consistency while addressing underperformance as necessary.
· Plan and lead the special/innovative brand/concept promotions, offers, and activities that generate additional revenue and interest.
· Effectively control the flow of customers and the interaction between the front and back-of-house throughout service.
· Make recommendations for the modernization of equipment, service methods, and presentation to improve guest satisfaction and profits.
· Ensure team members maximize all sales opportunities.
· Ensure team members consistently maintain brand standards and high levels of customer service
· Actively engage with guests to obtain feedback and measure satisfaction, and address areas of concern as required.
· Ensure appropriate communication processes are established.
· Accurately manage all transactions during service.
· Manage team Member schedules, stock, and wastage levels.
GENERAL MANAGEMENT & ADMINISTRATION
– Reporting directly to the General Manager / Director of the company
· coordinating and optimizing front- and back-of-house Coffee & restaurant operations
· controlling operational costs and promoting efficiency
· weekly, monthly, and annual financial reporting
· taking reservations
· troubleshooting
· greeting and advising customers
· delivering F&B service to satisfy customer expectations
· fostering positive customer relations
· dealing with customer inquiries and complaints
· Human resources
· recruiting, training, and supervising staff
· managing the staff rotation
· conducting performance appraisals and setting targets
· optimizing workflow and productivity
المهارات
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
· Minimum 5 years of F&B leadership experience as a Coffee/Restaurant Manager
– Extensive knowledge and experience in handling 20+ branches
· Previous experience in successful high volume/quality standalone F&B concepts.
· Excellent interpersonal skills and grooming standards.
· Proven track record in successfully launching promotions / new concepts.
· Excellent / Creative Menu and Beverage List Development Abilities.
· Strong Knowledge of Implementing Brand Standards.
· Creativity and innovation in food and beverage concepts and operations.
· Demonstrable achievements in improving guest satisfaction and profitability.
· Good problem-solving and follow-up ability.
· Flexibility to respond to a range of different work situations.
· Ability to work on your own or in teams.
تفاصيل الوظيفة
- منطقة الوظيفة
- أبو ظبي, الإمارات العربية المتحدة
- قطاع الشركة
- المطاعم وخدمات الطعام
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- المبيعات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- المستوى المهني
- إدارة
- عدد سنوات الخبرة
- الحد الأدنى: 5 الحد الأقصى: 10
- منطقة الإقامة
- أبو ظبي,الإمارات العربية المتحدة
- الجنس
- ذكر
- الشهادة
- بكالوريوس/ دبلوم عالي