وظائف الأماراتوظائف بيت الامارات
Software Engineer
Software Engineer
الوصف الوظيفي
Recruitment Opportunity with Management Solutions International (MSI)
- One of our Prestigious Clients based in Dubai are looking to recruit .
Job Title: Software Engineer
Job Location: Dubai
المهارات
Requirements:
- 8-10 years of Avaya experience who should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
- He should possess T3 Level of troubleshooting provides an comprehensive level of log analysis.
- Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
- Should have Indepth technical Knowledge of server and VM architecture.
- Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
- Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
- Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
- Certifications will be a value Add for multiple applications.
تفاصيل الوظيفة
- منطقة الوظيفة
- الإمارات العربية المتحدة
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 8 الحد الأقصى: 10
