IT Officer

10 مارس، 2023

0 2 دقيقة واحدة

IT Officer

الوصف الوظيفي

IT Officer
Applicants must already be based in UAE to be considered for this role.
Industry: Oil and Gas Trading
Work Location: Dubai – office based
Estimated Salary: AED 8K to 12K pm total cash package + Medical Insurance + Annual Flight Ticket
Profile:
5+ years professional IT support work experience inside the UAE
Must have handled 40-50 employee users single handily
Good English language communication skills
Knowledge of IT Systems/Architecture
Job Description:
You will be the first point of contact to the users for recording, tracking & providing resolution to the incidents and users' complaints.Has working knowledge for resolving Basic ERP issues.Provide technical assistance to computer system users.Shared folders permissions management.Conduct remote troubleshooting.Keep records of systems upgrades and maintenance.Continually monitor network security, evaluate existing security programs, update antivirus software, and run scans to ensure network integrity.Maintain current inventory of hardware and software.Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval.Coordination with Service providers (Etisalat / DU)Handling Firewall, IP Phone, Office 365, Hyper-V, CCTV.
To find out more about Progressive Recruitment, please visit www.progressiverecruitment.com
Award winner of:
KSA Recruitment Company of the Year, Best Executive Search Firm of the Year by TALint Recruitment Awards 2019/2020 | Best Engineering Recruitment Firm of the Year by Recruitment International Awards 2018