Front Desk Receptionist

8 مارس، 2023

0 0 2 دقائق

الوصف الوظيفي

A. Duties & Responsibilities

Demonstrate accuracy and efficiency in performing the assigned tasks.
Provides supports to other members of the company.
Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Organize work by reading and routing correspondence; collecting information; and initiating telecommunication.
Maintain customer satisfaction and protect the operation by keeping all information confidential.
Secure information by completing database backups.
Provide historical reference by utilizing filing and retrieval systems.
Contribute to team effort.
File and update contact information of employees, customers, suppliers and external partners.
Set up, copy, scan and store documents.
File documents in physical and digital records and ensure appropriate storage.
Respond to calls, emails, and routine letters; direct inquiries to the appropriate person or department.
Manage schedules and calendars; arrange, coordinate, and schedule appointments and meetings and prepare meeting documents.
Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed.
Fulfill other secretarial duties as needed.
Ensure all technical documents such as reports are collected and registered in the database.
Keep records of suppliers and venders.
Properly use the dedicated digital system and its platform.
To politely and professionally interact with the clients/patients.
To enhance sales by promoting good services and treatment packages.
To keep accurate office hours.
To assist in organizing patients’ schedules and to make sure that all patients are admitted in timely manner.
To keep a positive and welcoming attitude.
To dress and behave professionally.
To assist in the preparation of sales reports.
To assist the assigned account department in gathering and keeping financial information and reports.
To assist in promoting the company through social and digital media.
To promote sales.
To cover for colleagues in case of their sick-leaves or absences, when required by the company.
To participate in the company’s events.