وظائف الأماراتوظائف بيت الامارات
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
- Adept in using customer relationship management software to offer the best client services.
- Adept in addressing client questions through effective telephonic conversation.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- ألعاب الفيديو
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $0 – $500
- عدد الوظائف الشاغرة
- 8
المرشح المفضل
- الجنس
- أنثى
- الجنسية
- الهند
