Communications Officer NOA

JOB PURPOSE

To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute to the development and implementation of country specific communication work plans designed to maintain and enhance the visibility and reputation of WFP, as well as support fundraising activities, ensuring alignment with strategic objectives and WFP narratives.

2. Support with maintaining updated media contact lists and managing effective relationships with media outlets to disseminate news/information about WFP’s work to the media, pitch stories, and assist with handling incoming media queries.

3. Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s).

4. Oversee the process of gathering information from the field, beneficiaries, partners and/or other WFP units to support the development of communications materials.

5. Develop, review and/or edit communication materials and donor visibility, including press releases, stories, messaging, Q&As, photos and videos, ensuring adherence to WFP visibility guidelines and consistency with corporate messages.

6. Support the social media plan by developing social media content and utilising platforms, networks and partners to enhance coverage and support of WFP activities in general.

7. Monitor traditional and social media, and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.

8. Contribute to data collection and the preparation of accurate and timely reports, support communications activities that enable informed decision making, and assist with verifying consistency of information presented to the media and other stakeholders.

9. Support the Communications unit’s capacity building of WFP staff on proposing (bidding for contracts) and implementing visibility work, providing advice and guidance within area and level of expertise, in order to assist staff in ensuring that all activities meet desired standards of consistency, quality and impact.

10. Support with liaising and interacting with WFP staff and external counterparts to support aligned activities and a coherent approach to communications within WFP.

11. Provide support to junior communications staff with more complex analysis, tasks and queries.

12. Other as required.

Skills

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Communications, Journalism, International Relations, Public Relations, or other relevant experience supplemented by one year of post graduate professional experience. Or First University degree with additional years of post-graduate professional experience and/or trainings/ courses.

Experience: At least one year of postgraduate progressively responsible professional experience and a proven track record in communications.

Knowledge & Skills:

• Strong writing and editing skills in Arabic and English.
• Ability to structure and implement own ideas in a team environment.
• Ability to handle a large volume of work and to meet short deadlines.

Language: Fluency in oral and written Arabic and English is a must.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

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