وظائف الخليجوظائف بيت قطر
IT Call Center Executive
IT Call Center Executive
الوصف الوظيفي
IT Call Center Executive (Arabic)
- Operate tools, components, and peripheral accessories.
- Read and understand technical manuals, procedural documentation, and OEM guides.
- Conduct research into PC issues and products as required.
- Hardware troubleshooting
Work Conditions
- On call availability for 24/7. Working in rotational Shifts (7 AM to 11 PM, 7 days or as required) Sitting for extended periods of time whenever required.
الوصف الوظيفي
المهارات
- Excellent written and oral proficiency in Arabic and English languages are mandatory.
- Education & Certification University degree in the field of computer science and minimum 3 years equivalent work experience preferred.
- Certifications in Microsoft, Linux or Cisco will be added advantage.
- Excellent technical knowledge of network and PC hardware.
- Hands on hardware troubleshooting experience.
- Extensive equipment support experience.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
Personal Attributes
- Effective interpersonal skills and relationship building skills.
- Strong written and oral communication skills in Arabic and English is Mandatory.
- Ability to present ideas in user friendly language
- Understanding the organization’s goals and objectives.
- Self motivated and directed.
- Keen attention to detail.
- Analytical and problem solving abilities.
- Ability to prioritize effectively and execute tasks efficiently when under stress
- Ability to work in a team oriented, collaborative environment.
- Strong customer service orientation.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- قطر
- قطاع الشركة
- الاتصالات والشبكات; خدمات تكنولوجيا المعلومات; أمن المعلومات و الشبكات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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