وظائف السعوديةوظائف بيت السعودية
Call Center Customer Service Representative
Call Center Customer Service Representative
الوصف الوظيفي
- Manage inbound and outbound calls in a timely manner.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- Explain all the essential details of the organization's products and services to captivate the customer's attention.
- Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
- Keep records of all conversations in our call center database in a comprehensible way.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
المهارات
- Proven track record of handling all the duties and responsibilities of a call center agent or associate.
- Adept in handling different functions of the telephone along with fluent spoken skills.
- A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
- Proficient in using modern communication tools and software for facilitating formal routine processes.
- Polished convincing and negotiations skills.
- Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
تفاصيل الوظيفة
- منطقة الوظيفة
- جدة, المملكة العربية السعودية
- قطاع الشركة
- الخدمات الشخصية
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 1 الحد الأقصى: 3
- الشهادة
- بكالوريوس/ دبلوم عالي
