Logistics Coordinator

26 يناير، 2023

0 1 2 دقائق

الوصف الوظيفي

About Mumzworld

Founded in 2011, with the vision of making a mother’s life easier, Mumzworld has pioneered a revolutionary and gold standard e-commerce shopping experience for all things mother, baby and child in the Middle East region.

Today, Mumzworld prides itself with being the premier, trusted and definitive source of mother baby and child products in the region, with the largest unique range of products. Mothers are at the heart of our brand. We not only strive to ensure that they make the most informed purchase decisions and receive a delightful, seamless and unique online experience, but also that they are empowered and engaged by the most supportive bilingual community. From the region, and for the region, we have impacted a community of over 2,000,000 Mumz and growing. Mumzworld has received numerous international and regional awards, anchoring it as the leader in its space. We are always on the lookout for the smartest, most ambitious talent who share our vision to build a best in class vertical ecommerce business, who are interested in contributing to the larger community and who believe that the only way to build great businesses is by being smarter, faster and more innovative than anyone else. We look for team players who are modest, understated, yet create a loud impact with their results. If that is you, we’d love to chat.

Here’s a snapshot of what your responsibilities would include:

Managing the inbound logistics operations from the time the customer places an order, delivers or pick-up products from the supplier/sellers until the item gets delivered to the warehouse or fulfillment centers.
Coordinating with the suppliers/sellers on Mumzworld purchases related to consumer orders, collate them, and organize the courier/drivers and/or transport service provider for pick up and/or delivery of back-to-back (B2B) or just in time orders to the warehouse or fulfillment centers.
Managing all consumer back-to-back (B2B) or just-in-time orders that are received in the warehouse or fulfillment centers on time and drop-ship orders are dispatched and delivered to the consumer on time.
Following up with external and internal teams on all consumer-related order queries, issues, and concerns.
Managing consumer expectations by notifying them of any untoward incidents such as out of stock and/or delay in the procurement of products in a timely manner.
Preparing daily/weekly reports on the number of B2B and B2C orders received, number of open orders pending for fulfillment, orders reserved and fulfilled, returns, out of stock, etc.

المهارات

Minimum 2 years experience in Procurement, Buying or Inbound Logistics
Must demonstrate initiative, proactive behavior, speed, and accuracy with all work.
Promptness to work, strong coordination and follow-up skills, and team player is a must.
Must demonstrate excellence in work deliverables, full adherence and compliance to guidelines, and set protocols
A University degree graduate is a must
Procurement, e-commerce, customer service, and any vendor or account/client-related background will be an added advantage
Proficient in MS Office, internet research, and emails are a must
Good in written and verbal communication correspondence in English and Arabic
Analytical, problem-solver, and resilient.