Account Receivable Assistant

25 يناير، 2023

0 1 2 دقائق

الوصف الوظيفي

Account Receivable Assistant (Credit Control Department)

Principal Responsibilities

Taking ownership of all accounts receivable activities.
Managing the accounts receivable inbox, dealing with all queries and capturing all relevant information in financial systems.
Monitoring incoming email, written and other forms of communication, actioning and/or forwarding as appropriate.
Raising sales invoices as per customer POs and/or Account Manager instructions.
Performing rudimentary sense checks on profit sheets, coding etc before invoices are raised
Liaising with Account Managers if instructions are not clear and/or data errors or omissions.
Raise sales invoices promptly so the Assistant Accountant can accrue corresponding costs.
Liaising with the Assistant Accountant to ensure a consistent understanding of profit sheets.
Raising credit notes, subject to Finance Director approval.
Inputting payments and ensuring that all financial systems data is accurate and up to date.
Maintaining regular contact with customers, generating reminder letters, statements and
proactively calling to follow up on outstanding balances.
Maintaining a centralized record of all relevant communications in the financial system.
Reconciling account balances to customer records where discrepancies appear likely.
Correcting any inaccuracies within our financial records, subject to manager approval.
Creating new customer accounts when required and ensuring completeness of data such as
Maintaining an automated alerts system for obtaining credit updates on existing customers.
Analyzing aged debtor balances on a regular basis and focusing collection activities upon
those overdue balances that pose the highest risk. i.e. large balances, long overdue balances,
balances where high risk of insolvency.
Explaining credit terms and invoice due dates to customers, as appropriate.
Negotiating repayment plans as and when required.
Escalating to warnings / letters before legal action, subject to Finance Director approval.
Coordinating and administering legal action, if required.
Producing ad hoc reports as and when required.
Assisting Finance Director in various other projects.

Other Responsibilities

Taking pride in the accuracy of financial records, ensuring captured correctly first time.
Developing and maintaining an awareness of applicable VAT regulations.
Participating in training opportunities, ensuring technical knowledge to perform role.
Operating in compliance with legal requirements and other regulations.
Assisting with continuous improvement of systems, controls and working practices.
Providing cover for the Assistant Accountant (Accounts Payable) and Administration and Logistics Manager as required.
Assisting with shipment of customer items and other logistics.
Liaising closely with the Sales Support team.
Escalating issues to the Administration and Logistics Manager and Finance Director as required.
Undertaking any other reasonable duties as required.

المهارات

Requirements

Experience in Accounts Receivable or similar role.
Excellent customer service skills, with a polite, tactful and firm manner.
Confidence, professionalism and perseverance.
Experience of using SME financial systems.
Strong Microsoft Excel skills.
Excellent written and verbal communication skills, both face to face and over the phone.
Confident, approachable and professional manner.
Resilience and drive to deliver brilliant service.
Questioning approach and use of own initiative.
Excellent attention to detail.
Ability to manage their own workload, priorities and work well under pressure.
Ability to work independently but preference for working in a team.