وظائف الأماراتوظائف بيت الامارات
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Interact with the senior management to understand updated organizational policies and new products.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
- Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Commendable presentation skills to convey important points to the audience effectively.
- Good time management and organizational skills that contribute to a rise in overall productivity.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- أبو ظبي, الإمارات العربية المتحدة
- قطاع الشركة
- السياحة والمتاحف والمرافق الثقافية
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $500 – $1,000
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- الجنس
- أنثى
