TLS – Client Account Administrator – Associate – Amman

28 ديسمبر، 2022

0 1 4 دقائق

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

Finance

Management Level

Associate

Job Description & Summary

The CAA is responsible for supporting the daily business operations and processes of one or more Tax Network per Market, from engagement kick-off to job code closure.

The CAA will report to the assigned team of a particular Tax Network & Market, Cluster Finance Lead & CAA Team Leader. He or She will assist in working together to achieve an accurate TLS portfolio.

Network & Market Support

1- Job Code Set-Up

Provide guidance to ET in Opportunity Set-up from Salesforce
Initiating engagement profile workflow from Opportunity
Assisting ET in risk activities for engagement and client risk assessment such as pre-fills in Client & Engagement Acceptance, drafting of AFS, Complete & Submit JBR (for external subcon), guide ET in submitting KYC, submit RC (relationship checks), consult TLS R&Q for panel if needed.
Support in the follow-up of approval of AFS, JBRIS,Client Acceptance & Eng Acceptance if needed.
Drafting ELs & making sure that all details matched with the SF opportunity created as well as in the AFS details(if any). Assisting ET also in coordinating to get the required approval from R&Q of any changes applied in the EL per the standard Terms of Business.
Job code creation in iPower upon completion of Client Acceptance & Risk assessment.
Sending job code details to ET
Job code maintenance

2- WIP Review

Required

Per the NI review report to be circulated at the opening of the new period on a per Tax Network basis with a uniform email to explain action required from the Engagement Team, CAAs roles will be

To action as per the comment provided by the ET such as WIP provisions, change in budget rate, change in job code details, time & expense transfer, zero final bills & job code closing.
Assisting Engagement Team on processing Finance Entry for job codes where fee allocation were not processed during the actual billings.
Circulating zero WIP job codes before closing of the current period & summarizing list of job codes to terminate to be processed by Central Finance for job codes of 20 items & above.
Review of & coordination to ET of ITBs to be charged as expense to job codes

3- Billings

Requesting ET to fill-up the standard billing request template for bills to be issued on a per job code basis. This can either be Progress, Final or an Adjustment Note and a Direct Client bill or Inter Territory.
EL or Inter Territory Bill Agreement should always be provided.
For XLOS project billings, ensure that ET provided the correct job code and fee to be allocated to each Tax BU or LOS within the same country / territory.
Draft bill to be circulated to ET requesting the bill for initial review.
Submission & requesting approval to Partners or Directors upon receipt of confirmation from the ET that draft bill is correct & no changes are required.
Sending of final approved copies to ET to be forwarded to clients & inter territory bills to be forwarded to ITC team

4- Debt Aging and Collection

Role

Per the Debt Aging report to be circulated at the opening of the new period with the current Debt Provision & Upcoming Debt Provision (end of the month & next month) + cash target for the month & current cash collected, CAA roles will be

Follow-up of outstanding inter territory bills (ME – 30 days / Non ME – 60 days) by CAAs, while client bills to be followed-up by ET from 30 days or depending on the terms of payment. CAAs can also follow-up client unpaid bills per the instructions of the ET. CAA will work closely with the Cash Collection Team.
Updating cash collection on an alternate day basis per the unpaid bills
Providing SOA report as per instruction of the ET.

5- Timesheet

Timesheet submission reminder on a day before, during & at the roll over date every 15th and 30th of each month
Follow-up of missing timesheets on a per Tax Network basis up to closing of each period roll over
Assisting each staff on completing timesheet in case of valid issues in iPower provided that all datas to be input are completely provided by the requesting staff
Submission of time transfer for hours charged erroneously to wrong job code either EB or non-billable codes. Leave hours should be subject to the approval of their coaches.
Missing Timesheet follow-up for ME Transfer Pricing Team on a weekly basis (UAE)

6- Clearance for Leavers

Confirm job and bill handovers from Leavers for reference of clearance and final approval from LOS Finance Lead
Process transfer of job codes and bills to new Job/Billing Partner, Director or Manager

7- Reporting

Net Investment – to be circulated by Tax Network per Market by CAA Pool Team leader at the opening of the new period every month
Debt Aging, Provisions & Cash Collections – to be circulated by Tax Network per Market by CAA Pool Team leader at the opening of the new period every month
Staff Utilization – Upon request or through Cluster Finance Leads
Net Revenue/ Cost & EM – Upon request or through Cluster Finance Leads
Weekly ME Utilization Report for International Tax (UAE)
Other Reports as requested

Other Tasks

LPO Preparation, submission to LPO team, follow-up of payment status for Tax Network’s vendors and external subcontractors
Supporting Internal and External Audit request
Supporting NI confirmation (monthly & quarterly)
Supporting requirements to update client’s portal of PwC documents for invoice uploading
SLT Slides (KSA)
SOCPA Sheets (KSA)
PMO Meetings (KSA)

Role Requirements

Bachelors of Business Administration, Accounting, or any related degree
Extensive knowledge of relevant computer software (e.g. Microsoft Office), Excel, PowerPoint and Google
Ability to multitask, with strong attention to details
Strong quantitative skills, and affinity to work with data and has good analytical skills
Excellent oral and written communication skills in both English and Arabic, as well as basic presentation skills
Ability to interact efficiently with various stakeholder of the firm across multiple time zones

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Optional Skills

Required Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Yes