Programme Assistant (Beneficiary Data Management), Service Contract L5, Addis Ababa
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity & gender balance and encouraging qualified female candidates to apply.
WFP Ethiopia Country Office is looking for an experienced Programme assistant (Beneficiary Management) to support our Cash Based Transfer Team in Addis Ababa Country Office as well as the various areas/sub-offices where CBT is under implementation.
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
The humanitarian situation in Ethiopia continues to deteriorate due to consecutive climate shocks, insecurity, and violence, leading to significant displacement, increase in protection related issues, disruption of livelihoods and lack of access to basic services. WFP Ethiopia Country Office is working with the Government of Ethiopia and other partners to address a large proportion of humanitarian and nutritional gaps. Apart from managing a huge shock responsive safety net caseload in the Somali Region, the country office also implements small scale nutrition and resilience building interventions through conditional assistance delivery through in-kind and cash modality.
In areas where cash is used as modality, the country office started piloting and scaling digital cash and voucher transfers since 2018. This in turn necessitates acquiring, storing and processing of a fairly large volume of beneficiary data.
JOB PURPOSE
Ethiopia country office processes a fairly large volume of beneficiary data that helps WFP know better the people it serves, so the assistance we provide can be targeted and appropriate. The purpose of this position is therefore to provide support in managing the beneficiary data for different programme activities in SCOPE and other systems with corporate beneficiary data protection guideline at the heart.
KEY ACCOUNTABILITIES (not all-inclusive)
Under the supervision of the Programme and Policy Officer (CBT-Assurance), and in close collaboration with relevant internal units such as IT, programme, VAM and gender/protection both at Field and Country Office (CO) levels, the job holder is required to assist in beneficiary data processing as well as managing WFP approved data management tools, with strict compliance with of the WFP Guide on the Protection of Personal Data and Privacy (2017). Specifically, the incumbent will perform the following tasks:
1. Support programmatic needs and supervise all activities related to Beneficiary Identity Management (BIM), including collection of beneficiary data, guiding and coordinating beneficiary data collection and ensures data quality and consistency.
2. Handle all activities related to beneficiary data verification, cleaning, and analysis; guiding and advising on beneficiary data quality standards;
3. Disseminate regular reports to update to concerned teams to inform on data management status, data enhancement needs and required measures, plus to alert on appropriate data retention measures as required;
4. Ensure beneficiary data readiness with a minimum requirement for sharing with partners, such as FSPs when deemed necessary and appropriate for WFP’s programme implementation.
5. Liaise with area/sub offices, FSPs and other partners to coordinate and resolve beneficiary data inconsistency issues in various data repository tools;
6. Manage beneficiary wallet up-to-datedness consistent to FSPs’ records prior to procession of any payment cycle of a given programme activity;
7. Undertake field missions and duty travel to provide technical backstopping in beneficiary data collection or enhancement efforts;
8. Perform other related duties as required by his/her.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A University degree in information technology, data and database management, computer science, business administration, or other related fields of study. Additional training/ courses in related areas are assets.
Experience: 4 years of relevant work experience in the areas of data collection and assessment works coordination, and data processing as well as experience in working on data and payment processing platforms. Previous experience and familiarity with WFP’s beneficiary registration and data management tools (such as SCOPE) is an asset.
Languages: Fluent oral and written fluency in English
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Programme Lifecycle & Food Assistance | Can facilitate implementation of food assistance programmes under guidance using basic understanding of principles and good practices of programme design, implementation and monitoring. |
| Transfer Modalities (Food, Cash, Vouchers) | Demonstrates ability to facilitate, under guidance, food assistance programme implementation that deploys full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation. |
| Knowledge of Specialized Areas | Understands basic technical concepts and data andtheir relevance to food assistance programmes. |
| Emergency Programming | Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. |
| Strategic Policy Engagement w/Govt | Understands and applies basic principles of engagement with government counterparts at the national or local level. |
DEADLINE FOR APPLICATIONS
10 January 2023
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
