وظائف الأماراتوظائف بيت الامارات
Customer Service Representative/ Technical Support
Customer Service Representative/ Technical Support
الوصف الوظيفي
We are looking for technical/ customer support representative for our company. All training will be provided.
Responsibilities:
- Help clients identify problems in the software and assist with troubleshooting
- Get on teamviewer with clients, and fix their issues
- Answer client inquiries in a timely and courteous manner
- Provide excellent customer service and serve as an in-house technical solutions person
Qualifications:
- Strong working knowledge of Windows and MacOS operating systems
- Solid technical background with an ability to give instructions to a non-technical audience
- Must speak and write in perfect English
- Ability to quickly learn new technologies and software systems as they are introduced into our environment
- Must be coachable and trustworthy
Benefits:
- All training provided, no prior knowledge in the software is necessary
- Full-time work and guaranteed salary
- Free Internet and cable services in our coverage area
Job Type: Full-time
Salary: AED2,500.00 – AED6,000.00 per month
Experience:
- customer service: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Residency Visa (Preferred)
Shift availability:
- Overnight Shift (Required)
المهارات
- Proven customer support experience.
- Familiarity with CRM systems and practices.
- Adept in addressing client questions through effective telephonic conversation.
- Excellent communication and presentation skills.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Excellent computer skills.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء; خدمات تكنولوجيا المعلومات
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 1
- الشهادة
- الثانوية العامة أو ما يعادلها
