Knowledge Management and Data Specialist – USAID Syria Humanitarian Monitoring Support Project III

Who we are:

Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government. 

We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.

Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish.

Location:

This role can work remotely from anywhere in Amman, Jordan.

What will you do?

Bixal seeks a Knowledge and Data Management (KDM) Specialist to support the USAID Bureau for Humanitarian Assistance (BHA) in Syria (based in Amman, Jordan) on a five-year activity. The KDM Specialist will support the team and USAID to provide access to independent, verifiable data via various methods such as digital tools and capacity for knowledge management, promoting knowledge sharing within BHA and with other key stakeholders and implementing partners regarding program interventions, Monitoringresults, and lessons learned.

Important Note:

This is a full-time proposal position contingent on contract award.

Responsibilities:

• Work closely with project leadership to develop KM Plans as part of a holistic knowledge management and learning strategy. Adjust the strategy based on data and continuous reviews of tools and approaches.
• Optimize and maintain the Syria BHA third party monitoring reporting platform/dashboard.
• Support USAID in utilizing additional KM tools and methods, including digital tools.
• Support and oversee development of knowledge products (e.g., learning briefs, case studies, and other technical products) and creation of data-driven visualizations (e.g., infographics, story maps) for internal and external audiences. 
• Curate, prepare, and disseminate activity-related information, learning, research findings, and sector trends through news digests, programming and policy summaries, literature reviews.  
• Manage and facilitate internal and external knowledge sharing events such as seminars, webinars, online discussions, or in-person events, as needed. 
• Oversee creation of interactive web-based features, dashboards, and databases, as required.

Qualifications:

• Bachelor’s degree in international development, public relations, marketing, communications, or related field.
• At least 7 years of post-graduate experience working in a non-profit, government, or corporate setting with a focus on data and knowledge management. 
• At least 3 years of knowledge and data management experience. 
• Experience working in the KM and data management function on USAID-funded projects. 
• Expertise in developing and implementing a wide range of knowledge management activities, including knowledge products, website development, digital campaigns (e.g., e-newsletters, social media strategy, traditional media engagement, success stories) as well as written collateral and products. 
• Strong knowledge of or experience working in international development
• Deep expertise in systems strengthening, adult learning principles, creative problem-solving, and effective communications. 
• Demonstrated English oral and written communications skills. 
• Proficient in web-based technology, social media, and digital strategy. 
• Ability to work as part of a cross-cultural team with a high degree of sensitivity and cultural competence.

Bixal is an equal opportunity and affirmative action employer. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.للتقدم على الوظيفة