وظائف الخليجوظائف بيت الخليج
Receptionist
Receptionist
الوصف الوظيفي
JOB SUMMARY
- Serve as the front line for the team, greeting patients, collecting payments, verifying personal and billing information, and performing all clerical duties necessary to prepare patient visits
- Must be bright, cheery, welcoming and take pride in going the extra mile to exceed our patient’s expectations.
- The receptionist must be confident, respectful, positive and self-motivated in taking the initiative in making the team and patients the #1 priority.
- Boost clinic reputation by building friendly, trusting relationships with patients
RESPONSIBILITIES
- Comply with all medical and clinic protocols and administrate services with the highest standards of care.
- Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone with grace, even during peak demand.
- Keeps patient appointments on schedule by notifying provider of patients’ arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Inform patient about new services and discounts
- Update all database information’s required upon patient’s entry to exit
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Process transactions (cash and credit cards) and issue receipts
- Marketing and selling products and treatments; exemplary closing efforts (Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Communicate with staff members to facilitate the coordination of work and patient schedules
- Work in collaboration with the clinic staff’s in order to ensure patients receive timely care.
- Performs other necessary duties as required to support the clinic and ensure patient flow.
- Ensure the confidentiality of data collected and stored is maintained.
- Handle and support the resolution of complaints in a timely and responsive manner, including the provision of an escalation pathway when needed
- Observe and lead the attendant to always be in the clinic
- Act as the best Host to the patients.
- Ensure to maintain the quality and standards of the clinic
- Comply with the clinic’s policies, procedures and protocols
- Comply with Kuwait’s Ministry of Health laws and regulation
الوصف الوظيفي
المهارات
Nationality
Arab National
Age Group
23 – 30
Experience
3 – 5 Years
Gender
Female
Language
Arabic, English
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- خدمات الرعاية الصحية الأخرى
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- إدارية
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 3 الحد الأقصى: 5
- الجنس
- أنثى
- الجنسية
- الدول العربية
- العمر
- الحد الأدنى: 23 الحد الأقصى: 30
