وظائف الأماراتوظائف بيت الامارات
Customer Service Agent
Customer Service Agent
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Proven customer support experience.
- Adept in using customer relationship management software to offer the best client services.
- Strong phone handling skills and active listening.
- Commendable presentation skills to convey important points to the audience effectively.
- Good time management and organizational skills that contribute to a rise in overall productivity.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- الاستعانة بالمصادر الخارجية للمبيعات
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $0 – $500
- عدد الوظائف الشاغرة
- 25
المرشح المفضل
- الجنسية
- الهند
