Role in Front Office

Job Description

• Genuine service personality, with high EQ.
• Minimum 4 years experience in Hospitality industry.
• Minimum 2 years experience in a Supervisory role / similar experience in a 5 star hospitality industry.
• Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
• A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
• Conduct all operational tasks in Front Office while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart.

Job Details

Employment Types:

Full time

Function:

Hotels / restaurants

Roles:

Customer Service Executive (Voice)

Education:

Diploma

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