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Customer Service Agent - وظيفتي
وظائف الخليجوظائف بيت قطر

Customer Service Agent

Customer Service Agent

الوصف الوظيفي

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

الوصف الوظيفي

المهارات

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Flexible to work in shifts

المهارات

تفاصيل الوظيفة

منطقة الوظيفة
الدوحة, قطر
قطاع الشركة
وكالات التوظيف
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
6

تفاصيل الوظيفة

المرشح المفضل

المستوى المهني
مبتدئ الخبرة
عدد سنوات الخبرة
الحد الأدنى: 1
منطقة الإقامة
قطر
الشهادة
بكالوريوس/ دبلوم عالي

المرشح المفضل

Original Article

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