Waiter Or Waitress
Job Description
Description:
He performs (hands on) the service activities in the outlet aiming for the highest possible customer satisfaction
. Attends regular training sessions
. Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
. Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
. Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
. Handles the guest greeting upon arrival and their seating through the hostess.
. Ensures that under no circumstances the entrance is left unattended.
. Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
. Makes himself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
. Reports cleanliness and maintenance issues to the immediate Supervisor.
. Handles guest complaints as per instructions or consults the immediate Supervisor.
. Attends all regular departmental briefings and contributes to an open communication within the assigned team.
. Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
. Familiar with the company's internal policies and safety procedures
. Helps in other areas of the if the situation requires.
. To be responsible for cashier's house fund, and its safekeeping.
. To enter opening and closing check no. used in his/her shift in the Night Auditors logbook, and ensure that checks are used serially, and all the checks are accounted for.
. To printing and tally transaction list from credit card machines with physical check, and Micros reading
EXPERIENCE
3 to 5 years of successful multi-unit leadership experience in full service environment
Multi-national experience in the field of restaurants (UAE experience preferred)
Job Types: Full-time, Permanent
Salary: From AED 2,700.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Waiter: 1 year (Preferred)
Job Details
Employment Types:
Full time
Industry:
IT / Computers – Software
Function:
Sales / Business Development
Roles:
Sales Exec / Sales Representative
Skills:
Chef for Kitchen with fast food