Customer Service Officer
Customer Service Officer
الوصف الوظيفي
We are looking for a customer service officer with superior communication skills and a great work ethic to join our team. As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support. You must also be a keen note-taker who is adaptable and optimistic.
المهارات
Customer Service Officer Duties and Responsibilities
Answer customer inquiries via phone, email, and in-person
Direct customers to online resources
Update customer records in the system, including notes about interactions
Pitch ideas for improving customer care
Create and maintain reports about customer interactions
Attend weekly staff meetings
Participate in team-building activities
Develop a rapport with customers
Encourage customers to complete surveys
Make recommendations to management to improve customer experience
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- أبحاث السوق
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $500 – $1,000
- عدد الوظائف الشاغرة
- 2
المرشح المفضل
- المستوى المهني
- مبتدئ الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 0 الحد الأقصى: 1
- منطقة الإقامة
- الإمارات العربية المتحدة
- العمر
- الحد الأدنى: 20 الحد الأقصى: 45
