Call Center Agent
Job Description
Job Description :
Our client is into Ecommerceindustry. They are now looking for a Quality Assurance Associateto join them.
Roles & Responsibilities:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well read on company policies and the website for FAQs or policy related answers.
Preference:
- Immediate Joiners
- Age Limit – 32 years
Qualifications:
- High school diploma or similar
- Min 1-year experience in Call Center
Benefits:
- Medical Insurance
- Visa
Job Details
Employment Types:
Full time
Industry:
Recruitment / Staffing / RPO
Function:
Customer Service / Call Centre / BPO
Roles:
Other Customer Service / Call Center
Education:
Diploma
