Call Center Agent
Job Description
Job Description :
Our client is into BankingIndustry. They are now looking for a Call CenterAgent to join them.
Roles & Responsibilities
- Provide extraordinary service to our customers via phone, email, and other access channels
- Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
- Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
- Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
Preference
- Below the age of 30
- Preferred immediate joiners
Qualifications:
- Good time-management skills
- Great interpersonal and communication skills
- MBA/ BBA/ B.com/ M.com etc.
- Minimum 2 to 5 years of relevant experience
Benefits:
- Medical Insurance
- Visa
Job Details
Employment Types:
Full time
Industry:
Recruitment / Staffing / RPO
Function:
Customer Service / Call Centre / BPO
Roles:
Other Customer Service / Call Center
Skills:
Call Center Agent
