Diagnostic Master Technician

1 نوفمبر، 2022

0 0 دقيقة واحدة

الوصف الوظيفي

Diagnostic Master Technician | Al Futtaim Motors | Toyota & Lexus

Overview of the role

To deal with the inspection, diagnosing and repair of vehicles using advanced diagnostic tools to identify the source of problems and repair vehicles using Fix it Right process, to provide unique customer experience in order to improve customer retention in compliance with OEM (Toyota Motor Corporation) standards.

What you will do

Support Technical Advisor in Advance General Repair of Hybrid, Petrol , Diesel and Hydrogen powered vehicles.
Assist Technical Advisor in capturing data while creating the RSR- Repair Support Request, conducting Quality checks and perform QC & RT when required.
Create Electronic Warranty Approval Request in Dealer Management System (SAP)
Carrying out On the Job training to Toyota Technicians and Diagnostic Technicians.
Proper usage of Special Service Tools and general tools inventory
Achieve overall productivity target set by management
Achieve set sold hours target by performing Diagnosis, General Repair, and Periodic Maintenance with Advance General Repair (AGR) and accessories fitment as per repair manual.

المهارات

Required skills to be successful

Manual dexterity, technical, mechanical and advanced computer skills
Takes ownership in all aspects of their role, working without close supervision and demonstrating effective self-management
Ability to read and interpret complex documents such as safety rules, operating and maintenance instructions, repair manuals and Wiring diagrams
Capability to follow the system of quality control inspection to prevent or correct faulty workmanship which falls below the standard
Ability to write technical reports on AGR cases after performing diagnosing
Excellent communication skills.

About the Team

The role will report to the Service Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Service Advisor, Controller, Foreman & co-Technicians in a daily basis.

What equips you for the role

Diploma Technical certification, ITI (Industrial Training Institute NCVT Certificate) or ITC
Must be a Toyota Certified Technician
Achieve Diagnostic Master Technician certification from Automotive Academy
5 years’ experience as Diagnostic Technician, preference to retail automotive experience.
Must have valid UAE driving license