EMPLOYABILITY AND WORKFORCE DEVELOPMENT SENIOR OFFICER

POSITION DESCRIPTION

Under the supervision of the Senior Manager, the incumbent helps in managing the training and administrative operations of Amideast’s Training, innovation and community development programs across Jordan. This includes supervising departmental projects funded by donors as well as on-demand skills training programs requested by companies and organizations. The Senior Officer also oversees Amideast’s courses in PMD, FMD, and PgMD as well as assists in the development of new public course concepts. S/He is also responsible for handling logistical and administrative tasks leading to the success of the implementation of the departmental goals.

RESPONSIBILITIES

Main Duties:

• Supports in the business development, donor engagement and proposal development processes alongside the Senior Manager
• Promote training activities to corporates and individuals through social media, email shots, phone calls
• Assist in all training arrangements; including rooms booking, logistics set up, participation confirmation, printing materials and handouts, etc.
• Assist in administration of the training workshops, courses, seminars, meetings, focus groups and program outreach
• Assist in trainings reporting and evaluation analysis, development of M&E tools for programs
• Maintain proper filing (soft and hard copy) for all training activities,
• Keep the Amideast Communications and Customer Service teams abreast with latest developments, news, announcements, etc.
• Conducts quality assurance visits and field work throughout Jordan in support of development programs
• Perform any other Amideast work-related duties requested by the department manager or Country Director.

QUALIFICATIONS AND SKILLS

Required

• A bachelor’s degree in business administration, education, or a related field
• A minimum of 5 years of relevant experience, in overseeing programs and initiatives aimed at developing skills and opportunities in women, youth, communities, refugees and similar
• Excellent command of written and spoken English and Arabic
• Project administration experience
• Ability to work within a team environment
• Computer literacy in MS Office
• Ability to multi-task and prioritize responsibilities
• Excellent oral communication and interpersonal skills
• Must possess problem-solving skills
• Organization skills
• Manage time efficiently
• Able to work under pressure and meet short deadlines
• Approachable and professional
• Service-oriented: Actively looking for ways to help people
• A self-starter, positive work attitude and a team player
• Respects and exercises confidentiality
• Dependable and professional

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone

Up to 10% business travel may be needed to support the department as needed.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.

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