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Consultant Carpooling Roving Task Force Officer, UN Booking Hub - وظيفتي
وظائف في الاردنوظائف منظمة WFP

Consultant Carpooling Roving Task Force Officer, UN Booking Hub

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

JOB TITLE:

Carpooling Roving Task Force Officer, UN Booking Hub

TYPE OF CONTRACT:

Consultancy

UNIT/DIVISION:

Business Development and Digital Transformation, Management Services (MSDD)

DUTY STATION (City, Country):

remote /mission based

DURATION:

6 months, renewable

BACKGROUND

The UN Booking Hub is a UN Global Shared Service fostering inter-agency collaboration in field services provision. It is the largest UN marketplace with 1.6 million humanitarian customers served to date to access flights, mobility, accommodation, clinics and wellness services from 20 UN partnering entities in 1,340 field service points in 106 countries.

In particular, with 4,600 UN vehicles and 3,700 drivers, the UN Mobility service of the UN Booking Hub allows humanitarian staff to book drivers, local administrators to manage vehicles, drivers to deliver their passenger transportation more efficiently and UN entities to offer inter-agency carpooling services.

To support significant carpooling start-ups in pilot countries, MSDD is setting up a Carpooling Roving Task Force with the aim of augmenting WFP country operations capacity to set up, start and lead carpooling operations at the country level through engagement with the relevant OMT and its partnering UN Agencies. Participants in the Carpooling Roving Task Force will be trained by MSDD on the use of the UN Mobility service for them to reside for 2-3 months in selected country operations and promote, set up, launch and scale up inter-agency carpooling services.

PURPOSE OF THE ASSIGNMENT

As Carpooling Task Force Support Officer, you will be reporting directly to the Carpooling Task Force Coordinator and the WFP Global Mobility Manager and will be working in service to the WFP Country Management Services officer with the following duties:

  • Support the setup of a roving Carpooling Taskforce that will be on missions promoting, supporting, and operationalizing passenger mobility and carpooling year-round across global selected operations
  • Augment capacity building of WFP Country Offices to operationalize the UN Mobility service of the UN Booking Hub, driving digital transformation in the field through passenger mobility and carpooling services
  • Engage with country UN Agencies with fleet and with no or limited fleet to promote the benefits of country-wide inter-agency carpooling services with demos, executive reporting and strategic presentations to key stakeholders.
  • Engage OMTs in carpooling implementation by presenting the service to key stakeholders, setting up localized carpooling cost recoveries, signing off carpooling service agreements, and successfully launching the service
  • Communicate, demo and train field WFP and UN colleagues and country OMTs in the use of the UN Mobility service and its carpooling functionalities
  • Negotiate UN Agencies' signatures on the UN Mobility Service Agreement and Carpooling ones.
  • Monitor carpooling performance and KPIs and scale up best practices across operations!
  • Create up-to-date reporting on carpooling efficiency gains, including environmental ones, and service optimization

Please note that this vacancy will be used to recruit for more than one position.

Deliverables at the end of the contract:

Each contract will include TORs and specific deliverables, as well as the number of days dedicated to the mission.

Consultant level 1 & 2 :

  • Highest quality roving Carpooling Taskforce
  • capacity building of WFP Country Offices are delivered with partners satisfaction
  • UN Agencies' signatures on the UN Mobility Service Agreement and Carpooling ones are available
  • WFP and UN colleagues and country OMTs are sensitized in the use of the UN Mobility service and its carpooling functionalities
  • OMTs is engaged in carpooling implementation by presenting the service to key stakeholders, setting up localized carpooling cost recoveries, signing off carpooling service agreements, and successfully launching the service
  • reporting on carpooling efficiency gains, including environmental ones, and service optimization are created

As this position will be remotely based, in order to be eligible for this position, the candidate must have consistent and reliable internet connection from their remote location.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

  • University degree in business administration, management, or engineering;

Experience:

  • Proven project management experience in complex environments with multi-stakeholders, passenger mobility service being a real asset
  • Digital management or experience in rolling out digital services
  • United Nations and OMT governance exposure:

Consultant Level 1: 3-5 years of relevant professional experience

Consultant Level 2: More than 6 years of relevant professional experience

Knowledge & Skills:

  • Strong project management
  • Digital savviness (ability to use modern digital services)
  • Result-orientation
  • Strong communication skills in multicultural environments
  • Ability to manage multi-stakeholder projects
  • Change management
  • Innovation mind-set

Languages:

  • Written and oral proficiency in English is mandatory. Good proficiency in French, Arabic or Spanish is an asset

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