Specialist- Credit Control (UAE Nationals Only)

20 أكتوبر، 2022

0 4 3 دقائق

Job Description

Job Description
Job Purpose:
Group Credit is a credit origination that enables business growth of First Abu Dhabi Bank's Corporate and investment banking (CIB) business, meets the service aspiration of all our customers and remains an independent assurance provider of credit quality through the possession of sound credit risk, product and market knowledge. This role is primarily responsible for providing specialized support to Abu Dhabi / Dubai and NE/PCG clients on the credit processes and administration of sanctioned limits.
The job holderis responsible for Processing of credit limits relating to credit facilities and ensure accurate detailing before inputting the same into the Bank's system. Furthermore, he/she is responsible to comply with the approved terms and adhere to policies, process and procedures of FAB Head office, representative offices, international branches and regulators
Key Accountabilities:
Ensuring accurate and timely fulfilment of day to day tasks, business requirements and regular housekeeping activities in accordance to the regulatory and performance standards of the organization

Process of Credit limits, Facility Offer Letter (FOL), Loans ( Term Loan / STL's) and other related releases from documentation unit, Project Payment Certificate (PPC) discounting / settlements, Share Valuation Report (SVR), availment tickets (AT's), suspension of interest, write-off entries, charges and fees, fixed deposit lien release and all other limit control related tasks
Preparation of Internal Memos (IOMs), Customer grade change, Sign-off Liability / No Liability Certificates
Process of Corporate obligor details based on the requests received from UAE or International Credit Units in line with the local regulations of the respective jurisdictions
Ensure processing of daily or periodic tasks, updating of daily unit activity tracker, proper archival of documents in custody, monthly activities including review of Credit limits in GLCMS, accuracy with regards to application of interest rates in system (ADI/ACI/GDI/GCI)
Ensure completion of all daily task allocated through emails or any other work flow channels in use and to update internal stakeholders accordingly

Efficiently manage key stakeholders & business unit expectations

Proactive engagement with key stakeholders
Ensure 100% satisfaction rating by internal customers by providing superior service quality, manage internal customer relationships and ensure that queries and exceptions are addressed efficiently with proactive measures
Ensure adherence to published Standard Operation Procedures (SOP), understanding of relevant products, procedures and Delegation of Authority (DOA) of the Bank

Pro-active engagement and adherence to various departmental policies and process

Adherence to effective leave plan as per Department/Unit policy
Create adequate back-ups for self to support operational continuity
Report Key Risk Indicators (KRI) and Operational near miss/loss incidents in a timely manner
Recognizing process enhancement opportunities
Participate in creation and periodic updating of Standard Operation Procedures (SOP) and Process Notes
Undertake special projects/assignments as and when delegated by Team Leader, HCCU and HCAD ensuring timely and adequate engagement

Policies, Systems, Processes & Procedures

Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
Demonstrate compliance to organization's values and ethics at all times to support the establishment of a value drive culture within the bank.

Continuous Improvement

Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction

Reporting

Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards

Job Context

Thorough understanding of the pricing structure of FCY / LCY (Foreign & Local currencies) and Funded / Un-Funded facilities
Zero Loss NIL near miss / income leakage event target zero high risk error
Target zero complaints, minimum 95 % adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey.
Nil unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits – INA/RMU/ORC
Nil breaches in housekeeping (reconciliations, tracers, activity tracker, etc.).
NIL critical findings in regulatory /external/internal audits.
No. of PI (process improvement) proposals found beneficial by management. No. of successful PIs implemented
Work with the line manager in introducing strong tools/processes to identify/ease BAU risks attached to the unit.
Pursue opportunities for enhancing operative efficiencies along with adequate monitoring
Ensure excellent housekeeping standards at all times

Qualifications
Minimum Experience & Qualification