Senior Team Effectiveness Coach Roster
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
Job Title: Learning and Development Specialist/Trainer and Facilitator Roster
Type of Contract: CST Roster
Division: Human Resources Division, Career Management Branch (HRMTC)
Duty Station: To be confirmed (Rome HQ, Italy or Remote Working)
Duration: To be confirmed
This vacancy announcement is for a “call of interest” for consultants with expertise in Learning and Development/Training and Facilitating.
THE ROSTER WILL HAVE A VALIDITY OF TWO YEARS.
During this period shortlisted candidates may receive one (or multiple) requests for interview for a position as a Learning and Development Specialist/Trainer and Facilitator.
INCLUSION IN THE ROSTER DOES NOT GUARANTEE ANY FUTURE CONTRACTUAL RELATION WITH WFP.
Candidates who will be placed in the roster will not be considered by WFP on a retainer or waiting contract with the Organization
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
To support in this mission, WFP is seeking individuals to join the Career Management Branch (HRMTC), of the Human Resources Division. The work of this branch strongly influences WFP’s approach to people management, and in turn, plays a key role WFP’s overall effectiveness. The individuals will be joining a dynamic team which works on a variety of initiatives including learning and development, career management and development, performance management, WFP’s internal promotion processes, staff engagement and support to diversity and inclusion.
The individuals are engaged by the organization to provide expertise, skills and/or knowledge for the performance of a specific task or piece of work, which would be short-term by nature. The assignment may involve full-time or part-time engagement. The possibility of extension is subject to satisfactory performance and dependant on the availability of resources and the needs of the organization. Remote assignments may require travel and missions to HQ in Rome. Individuals who meet or exceed the requirements of this Vacancy Announcement (VA) determined through an interview process, will be included in the HRMTC Learning Development Specialist/Expert trainer and facilitator roster, that will be used to source future vacancies against the technical requirements covered by the VA.
The purpose of this call is to identify suitable qualified and experienced consultants in one or more of the following areas to populate a roster for the following profiles:
- Learning and Development Specialist
- Trainer and Facilitator
Selected applicants will work under the overall guidance of Head of specific workstreams and will be working in close collaboration with other HR Branches, WFP functions and Country Offices.
ACCOUNTABITLITIES / RESPONSIBILITIES:
Learning and Development Specialist
- Provide end-to-end guidance and support to WFP learning focal points on the development of learning solutions (e.g. needs analyses, formulation of learning objectives and KPIs, identification and development of appropriate design and delivery mechanism to meet needs of target audience, guidance in development of programs, evaluation of learning outcomes and business impact, etc.)
- Contribute to the development of a toolkit and set of templates and guidance to standardize and harmonize the design and delivery of learning and development initiatives at corporate level
- Promote the appropriate use of new learning technologies to improve the quality and effectiveness of any training initiatives (interactive webinars, mobile learning, virtual reality, simulations, gamification, interactive videos, etc.) and to improve the learners’ experience
- Collect and coordinate inputs on learning and development initiatives across different functional areas/regional and country offices; identify synergies and promote collaboration between different stakeholders on ongoing projects
- Develop in-depth knowledge of WFP’s global learning platform and functionality. Utilize this knowledge to leverage the technology to best effect in developing blended learning solutions
- Assist Functional/Regional partners and stakeholders in procuring the services of external learning design and development vendors with existing Long Term Agreements with WFP to do the detailed design and build of learning programs, performance support tools and other learning solutions
- Conduct needs assessment (functional, cross-functional, leadership, etc.) to map currently available skills and identify potential future skills gaps that would require learning and development interventions at different scale and level (using 70:20:10 approach)
- Develop structured learning and development plans in collaboration with internal stakeholders with clear objectives, prioritization, timeframe and breakdown of the activities required/recommended by job profile
- Run an inventory of the currently available learning initiatives and identify potential areas/subjects where additional content might be required
Trainer and Facilitator
- Design highly interactive and participatory remote and face-to face training sessions using a variety of group activities and exercises
- Facilitate face-to-face sessions using a participatory and interactive approach (table-top exercises and simulations, group discussions, world cafes, etc.)
- Facilitate remote sessions (training, workshops, team buildings, etc.) using appropriate technology
- Design and facilitate team building workshops (both face2face and remote)
- Design and facilitate team development and team effectiveness initiatives
- Source, curate and create learning materials to support face to face, remote and blended learning interventions
- Gather and analyse participant feedback, produce reports at various levels of analysis
- When needed, support the set-up and organization of training workshops to ensure the adequate communications with the participants before, during and after the workshop/session
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Education:
Advanced university degree in Human Resources, Organizational Design and Development, Social Sciences, Learning and Development or related field.
Experience:
- At least 5 years of work experience in one or more of the selected profiles and/or as HR specialist with a wide range of responsibilities including, learning and development, career management, etc.
- Demonstrated experience in working for an international company/organization
- Demonstrated experience in designing and facilitating interactive and engaging workshop and training sessions
- Demonstrated experience in designing and facilitating team building activities and workshops
- Demonstrated experience in designing and facilitating team development and team effectiveness initiatives
- Demonstrated experience in working in strong partnership with all HR areas and with external vendors
- Previous experience in learning and development roles is considered a distinct advantage
- Work experience in the UN System is desirable.
Knowledge and Skills:
- Strong project management skills with the ability to manage multiple projects at the same time and accomplish tasks with follow-through to completion
- Knowledgeable and up to date on latest trends in learning and development and how these can be applied
- Excellent communication (verbal and written) skills
- Excellent interpersonal skills to collaborate and influence across different levels and diverse teams in the organization
- Excellent analytical and conceptual skills, as well as gender sensitive and cross-cultural competency
- Proven ability to understand the needs of an organization and identify creative solutions
- Strong attention to detail
- Strong creative problems solving skills; agile, flexible and patient; ability to work with ambiguity, constructive approach to overcoming challenges and build consensus across diverse and global teams
Languages:
Excellent knowledge of English. Good working knowledge of a second UN language preferably French, Spanish or Arabic is desirable.
TERMS AND CONDITIONS:
WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.
Please visit the following websites for detailed information on working with WFP.
http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.
DEADLINE FOR APPLICATIONS: Friday, 22 April 2022
REF.: VA No. 160262
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
