Business Governance Manger – IT – Kuwait

11 أكتوبر، 2022

0 37 3 دقائق

Job Description

IT
Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
Role Profile:

The Business Governance Manager will lead the Business Governance function to ensure governance and efficiency in the use of various Phoenix solutions
This role will also oversee all the management and execution of administrative tasks for the solutions coming out from Phoenix projects
The Business Governance Manager will be accountable to continuously seek opportunities and provide advice to the business for improvements

Below are the responsibilities of a Business Governance Manager but not limited to:

Provide managerial support to the Business Governance Specialists in governing and controlling the way the solution is being used through cross referencing with system setting and business process to avoid/minimise any form of singularity of way-of-working across difference brands
Provide managerial support to the Business Governance Specialists in working with the brand to ensure that a data and information on products are maintained according to the standards set for Alshaya
Overseeing and managing all Business Governance tasks in buying and merchandising facing solutions performed by Business Governance Specialist
Keeping up to date on current buying and merchandising processes and ways of working and accountable to ensure that the Business Governance Specialists are updated with the latest training
Oversee and review the execution and maintenance of system attributes and creation of rules to help the brand use Phoenix solutions as intended
Lead, provide input and review requests from the brands for solution enhancement
Provide consultative insights and recommendations to the brand on functionality and improvements to further support the brand improve their way of working
Become the overall point of escalation for the Business Governance Specialist for any issues faced by the business related to Phoenix solutions
Overseeing the governance of system attributes and creation of rules to help the brand use Phoenix solutions as intended
Seek opportunities for process/system improvements and/or to cluster, centralize or de-centralize activities for the purpose of business improvements for Alshaya
Accountable for the performance of weekly and daily data validation to ensure standardisation and quality of data flows across various function in Alshaya

Qualification and experience:

Relevant bachelor's degree, with retail experience is crucial
Minimum 3 years of experience in relevant managerial / leadership role
Minimum 2 years at Senior Merchandiser or Senior Buyer level and/or comparable role to Business Governance Specialist

Skills and competencies

Proven skills to lead a team
Ability to collaborate, engage and partner with internal stakeholders by building effective relationships,
Strong communication and presentation skills (including good written and verbal English)
Strong problem-solving and analytical skills strong aptitude with numbers retail math skills, understanding of forecasting methodology
Customer Service driven with strong commercial awareness

About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world's leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C, Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.