Technical Support Lead-Cementing

30 سبتمبر، 2022

0 3 2 دقائق

الوصف الوظيفي

Lead Technical Support – Cementing

Do you like working in collaborative teams and solving critical issues?

Join our Technical Support Services Team!

A leader in the oilfield services industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.

Partner with the best

You will be responsible for Post Sales support of customer issue. This can include repairs, technical support or a field service. You will develop a year plan for its own department. You will be involved in discussions with other functions and teams about improvement in processes, procedures and ways of working.

As a Lead Technical Support -Cementing, you will be responsible for:

Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support. Resolves post sales Technical Issues.
Presenting to leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.
Handling latitude in project techniques.
Handling diverse clients in a region and following frameworks to get through the processes.

Fuel your passion

To be successful in this role you will:

Have a Bachelor's degree, preferably in mechanical/petroleum/chemical engineering from an accredited university with 8+ years of experience in Cementing Services.
Have 4+ years of experience in technical support.
Have strong oral and written communication skills.
Have strong interpersonal and leadership skills, ability to influence others and lead small teams.
Able to coordinate several projects simultaneously.
Have experience in leading initiatives, with effective problem identification and solution skills.
Be fluent in both Arabic and English.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!