وظائف الكويتوظائف مونستر الكويت
Department Manager
Job Description
Job Description
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
- Ensure proper implementation of company policies and procedures for operational effectiveness
- Run daily Department meetings in order to ensure all Department activities, objectives and events are properly understood and communicated
- Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved
- Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
- Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and availability at all times
- Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved
- Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy
- Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached
- Specific for Multimedia: Conduct performance appraisals for department's staff on a bi-yearly basis
Qualifications
- Bachelor's Degree
- 3 years of experience in a managerial role
- 3 years of experience in retail
- Strong knowledge and understanding of shop operating procedures
- Proficiency in MS Office
- Fluency in English
- Strong product knowledge across all departments
- Developing and Motivating Others: level 3
- Cultural Awareness: level 3
- Commercial Understanding: level 2
- Analytical Thinking: level 2
- Customer Focus: level 3
- Driving and Achieving results: level 3
- Attention to details: level 3
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
IT
Roles:
Software Engineer / Programmer
